The Callagenix online statistics suite gives you access to a wealth of statistics that can guide the way in which you structure and use your phone services. They provide real business intelligence, enabling you to focus your resources more effectively. If a particular, if you are actively promoting a range of phone numbers, you can monitor the individual call volumes enabling you to measure your ROI on marketing and advertising.
You can access details of both incoming and outgoing calls, so can keep tabs on the behaviour of your employees as well as your customers!
To see a case study of this service in action, click here.
If you are interested in a statistics, reporting and call data service, please call us 0870 626 0626.