The call transfer service gives you the ability to forward calls to another person within the organization, or even to an external telephone number. Even if you only have a small number of employees, being able to transfer calls to the right person quickly and professionally increases the efficiency of your service and the speed with which customer enquiries can be handled.
If your business is based in different locations, you can easily put calls through to people in other offices rather than simply asking them to call again. By using call transfer and providing your customers with a single telephone number, you can ensure that they will be able to reach you wherever you are, either to a mobile number, a landline number, or even a non-UK number if you are out of the country.
To see a case study of this service in action, click here.
If you are interested in a call transfer service, please call us 0870 626 0626.