This number is used normally as a sales or free information line where the caller pays nothing and you the person being called (whoever owns the number) pay all the call charges. The numbers normally begin with either 0800 or 0808.
With a Callagenix 0844 number you pay NO incoming call charges and you can earn up to 1.25ppm on every call. When your customer phones your 0844 number they are charged 5ppm from a BT landline and using our free standard routing service, their call is automatically (and instantly) redirected to your UK landline free of charge, whilst all the time you are earning up to 1.25ppm. You can change the UK landline it diverts to from within your Callagenix account. Changes are immediate and can be done as often as you like free of charge. In addition, call data including any revenues calculated are also provided free of charge.
This number can be used as a general contact number where your target audience would feel more comfortable paying only a local rate charge. The caller pays their local rate charge (regardless of where they are situated in the UK) and the person being called (whoever owns the number) pays for the balance of any call charges. The caller has no way of knowing where you are geographically situated and the numbers normally begin with 0845.
This number can also be used as a general contact number. Your target audience pays their national rate charge (regardless of where they are situated in the UK) and the person being called (whoever owns the number) pays nothing to subsidise the cost of the calls. The caller has no way of knowing where you are geographically situated and the numbers normally begin with 0870.
Available shortly from Callagenix these numbers can be attached to a service and used to either entirely fund the cost of the service or even generate revenue. The caller pays 10p per minute.
With a Callagenix 0872 number there are no incoming call charges and you can earn a minimum of 2 pence per minute on every phone call. When your customer phones your 0872 number they are charged 8ppm if calling from a BT landline and using our free standard routing service their call is automatically (and instantly) redirected to your UK landline free of charge. All the time you are earning a minimum of 2ppm on every call. You can change the UK landline the 0872 number diverts to using your f ree on line Callagenix account. Any changes are immediate and can be done as often as you like free of charge. In addition, your call data including any revenues are calculated and are also provided free of charge.
03 numbers have been designed by Ofcom as an alternative to 08 numbers, but can only be used by non profit organisations. Callers dialling your 03 number should pay the same as calling normal geographic 01 /02 landlines and must be included in any discount or inclusive minute packages. No revenues are payable on any 03 numbers.
The 07 Personal number ranges are quite different from 07 mobile numbers because they have been specifically designed to route to another number. They are more commonly known as “follow me” numbers because they allow calls to be routed to most numbers, including mobile and international numbers.
These numbers are really a revenue generation method for payment for small value services. The caller pays a charge of between 10p per minute to £1.50 per minute (regardless of where they are situated in the UK and dependent upon the type of service they are calling) the person being called (whoever owns the number) gets paid a percentage of the revenues generated by that number. They normally begin with 090x and are dependent on their value. The services are regulated by ICSTIS and some require their prior approval.
Callagenix have a wide variety of UK phone numbers to ensure that we can provide a flexible service to suit your specific business requirements.
Regional numbers are available for a number of UK cities and consist of the standard trunk dialling telephone numbers made up from an area code followed by a six- or seven-digit number (e.g. 0207 1234567). These can be used by the Callagenix system as an access number for their services in a similar manner to the non-geographic numbers (freephone, local, national and premium rate).
Using a Callagenix international number service can enable your company to present an international telephone presence in over 100 countries around the world, without the costs of you being physically located there.
Using our advanced telephone services, or a combination of services, you have the ability to route calls to any telephone number, anywhere in the world. If your requirement is not to route voice calls, we can easily set up other services, such as fax to email, voicemail to email, Information lines and company emergency lines. We can also set up international numbers to route data traffic as well.
VoIP or SIP numbers are quite different from landline or mobile numbers because they use your broadband connection to transmit telephone calls rather than using a dedicated BT type phone line.
The services from Callagenix offer greater functionality and capabilities than the divert functions personal numbers offer, and we use the more comfortable freephone, national, regional and local rate numbers.
Basically, you get a number from Callagenix, attach your service to it and then divert your existing telephone number to the new Callagenix number. That's it!
This works if your published number is a normal geographic exchange number (e.g. 01628 484214) then you can arrange to have this diverted to the Callagenix number of your choice (we would currently recomend the use of a Regional number for this purpose). You will need to contact your telephone service supplier to do this. The process for BT is outlined below.
For customers who do not wish to change their current telephone number but still wish to take advantage of all the services offered by Callagenix, you can arrange for BT to divert your current number to your new Callagenix number. There are two ways to do this:
You can call BT by dialling 150, listen to the options and eventually select Call Divert.
Log onto the web at http://www.bthome.com/better_value/select_services/interactive/index.html then tick Call Divert and follow the instructions on the screen.
You need to do this as BT will check who you are and that the number you wish to have diverted is yours. Once the divert has been set up, the following instructions are used to control this service. (NB. BT can take up to four hours to do this).
To divert all calls to your existing number to your Callagenix number:
On your tone telephone, dial * 21 * (YOUR CALLAGENIX NUMBER) #
To divert calls to your existing number when busy to your Callagenix number:
On your tone telephone, dial * 67* (YOUR CALLAGENIX NUMBER) #
To divert calls to your existing number when not answered within 15 seconds to your Callagenix number:
On your tone telephone, dial * 61 * (YOUR CALLAGENIX NUMBER) #
You can check your existing BT call diversion state by:
On your tone telephone, dial *# (21 or 61 or 67) #
To turn the divert off and receive calls directly to your old number (Not the Callagenix Number):
On your tone telephone, dial # 21 #
Charges: BT currently charges £4.50 per quarter for this service, you also are liable for the cost of the BT diverted call
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